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Monday, October 22, 2018  


Plan Ahead: All successful advertising campaigns need to be planned out in advance. Our products have a turn a round time that will need to be considered if you are planning to have promotional products available for a scheduled event. Time is needed to process orders, set up art work,  print, and ship items. 

Frequently Asked Questions:

Who is Kaeser & Blair? They are one of the nations oldest and largest distributors of promotional products. K&B has been in the industry since 1894 and represent about 3,000 independent dealers. Eagle P.A.S.S. Products is one of Kaeser & Blair's independent dealers. Together, we offer our customers some of the best customer service and prices available in the promotional advertising industry.

How fast can I get those? Every item has a different turn around time and F.O.B. or shipped from location. With that said, this is a general guide: 1-3 days to process the order, 5-10 days for production, and up to 5 days to ship. This generates a turn around time of 11-18 days. Proof approvals and changes can prolong this time. Some manufactures offer rush services, which are sometimes free and customers can opt for quicker shipping, at their expense, in order to shorten this time. (See Tips above) 

How do I place an order? 
The best way to place an order is to call. This will allow us to answer any questions that you may have and clarify all the minor details. Once the bugs have been worked out, I will personally place the order for you.

How do I pay for the order? Orders can be prepaid using MasterCard, Discover, American Express, Visa, Debit Card, or by check.

Who processes my credit card?  All credit card orders will be processed by Kaeser & Blair, Inc; not Eagle P.A.S.S. Products.

Can open accounts be established?  
Yes they can. Kaeser & Blair is a subscriber to Dun & Bradstreet and InfoUSA, they can establish a credit limit based on the information available from these sources.  Generally all that is needed is a phone number to check credit status. All open accounts will be invoiced after product is received.

What are set up charges? 
Set up charges are the costs to make the screen, die, or embroidery tape that will be used to put your artwork on your promotional products.  These charges vary by factory and are listed with each item. Most of the time these charges are reduced or dropped on repeat orders, if they are placed within two years from the time the original order was placed.

Are there charges for extra colors? Each color requires a screen and a print run. Prices include the cost of the first print run. Each additional color will require an additional screen charge and an additional running charge. These charges are listed with the item description. The industry is moving to digital imprinting and this process allows for full color imprints at no additional charge. This is a newer imprint method and it is not available on all items.

Industry Terms:

4-color Process: A system where a color image is separated into 4 different color values by the use of filters and screens (usually done digitally). The result is a color separation of 4 images, that when transferred to printing plates and printed on a printing press with the colored inks cyan (blue), magenta (red), yellow and black, reproduces the original color image. These four colors can be combined to create thousands of colors.

Advertising Specialty: A useful, decorative, or interesting item which has an advertising or promotional message imprinted on it and is usually given with out obligation. An older term for promotional products.

Bleed: An imprint that runs all the way to the edges of the item or sheet. No non imprinted area or boarder.

Camera-ready Art: 
Any artwork or previously printed of high quality which can be photographed to make plates or screens without any additional touch-up or alteration. Generally only black and white copy is acceptable.

Color Match: Printing in a specific color selected by the customer. Usually not a standard color and requires custom blending of inks to produce, which will result in the factory charging for the match.

Color Separations: The separation of multi-colored original art by individual negatives (or digital data)  used to produce full colored imprints. There are four common separations: yellow, magenta, cyan and black. Any artwork that is prepared with each color being able to be photographed separately.

Debossing:The image is depressed into a material such as paper, leather or suede, so the image sits below the product surface. Ink may or may not accompany the impression.

Die: A mold for casting molten metal, plastic or other material into a special shape. Also a tool used to press or stamp a special shape into or onto a softer material such as coins and emblems. It's also used for cutting or stamping shapes.

Die-casting: Molten metal or plastic is injected into the cavity of a carved die or mold.

Die Charge: Factory charge for making a die.

Die Cutting: Using a cutting die to cut shapes from sheets of material such as plastic, paper, or leather.

Die-Struck/Die-Stamp: Using a stamping die to make an impression on metal. The processed used to make a coin.

Embossing: Stamping of an image on a material, such as paper, leather or cloth, with such force that the impression rises above the surface of the object.

Embroidery: A design stitched onto a material through the use of high speed, computer controlled sewing machines. The design is reproduced with tightly-stitched thread. Embroidery is most commonly used to place logos on wearables.

Engraving: Is the cutting of designs or letters into metal, wood, glass or plastic. The imprint is achieved by using  a diamond point or rotary blade that cuts into the surface of the product. This creates a permanent imprint that will not wear off because it is cut into the base material.

EPS File: Stands for a programming language; Encapsulated PostScript, which is a sophisticated file format for capturing precise image and text information. Because of the mathematical basis for building the format, EPS files are the most reliable method for communicating artwork.

Etching: A photochemical process for decorating metal, ceramic, or glass items. An acid is used to remove slight amounts of surface material which will produce a visible image.

F.O.B. (Freight on Board): The point of loading or the shipped from location. 

To Be Continued.....

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This website is maintained by Logan Wade
Your Authorized Kaeser & Blair Dealer
Serving Sheboygan County and Surrounding Areas.
Cell: 920-980-3259
Email: eaglepassproducts@gmail.com

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The eagle head that's incorperated into the Eagle P.A.S.S. Products logo is complements of www.vectorportal.com